Shipping & Returns
The national shipping times are up to 2 to 3 days.
International 2 to 4 days within the European Union.
The shipping cost for national orders are free.
For international orders a fixed rate of 15 euros, and for purchases over 250 euros it will be free.
Customs costs will be borne by the customer at the destination and are not included in the price.
We accept returns up to 15 days after delivery, if the item is unused and in its original condition, we will refund the full amount of the order less the return shipping costs. You can return your product for a store credit, a different product, or a refund to the original payment method.
Damaged or lost products
In case your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item's condition. We address them on a case-by-case basis, but we will do our best to work towards a satisfactory solution.
If you have any further questions, feel free to contact us at firstname.lastname@example.org.